Payment Policy
Last updated: January 2026
At Luminellaria, we aim to provide a smooth, transparent, and secure payment experience for every customer.
This Payment Policy explains the payment methods we accept and how payments are processed on our website.
Accepted Payment Methods
We currently accept the following payment methods at checkout:
Credit & Debit Cards
Visa, Mastercard, American Express, and UnionPay (processed via Shopify Payments)
PayPal
Customers may choose to pay securely using their PayPal account or PayPal-supported payment options.
All available payment options will be clearly displayed during checkout. Payment method availability may vary depending on your location and device.
How Payments Are Processed
When you place an order on luminellaria.com, the following steps apply:
Payment Authorization
Your payment is authorized at the time of checkout to ensure sufficient funds and payment validity.
Order Confirmation
Once payment is successfully completed, you will receive an order confirmation email containing your order details.
Secure Transactions
All payments are processed through secure, encrypted payment gateways provided by Shopify Payments and PayPal.
Luminellaria does not store or have access to your full credit card or payment account details.
Secure Checkout
To ensure a safe and reliable checkout experience:
- Our website uses SSL encryption and trusted payment technologies
- Payment information is transmitted securely
- Unauthorized access and fraud risks are actively minimized
- No unnecessary steps or forced registrations are required to complete payment
You can shop with confidence knowing your payment is protected.
Payment Issues
If a payment attempt is unsuccessful:
- Please verify your payment details and try again
- Try an alternative payment method if available
- Contact your card issuer or payment provider for further assistance
If a payment issue occurs after checkout, we may contact you using the email address provided with your order.
International Payments
Our payment system supports customers from multiple regions worldwide.
Available payment methods and supported cards may vary slightly depending on local regulations and payment provider availability.
Payment Assistance
If you have any questions or experience issues related to payment or checkout, please contact our support team:
To help us assist you more efficiently, please include your order number and a brief description of the issue.