Proper care helps maintain the appearance and comfort of your Luminellaria shoes over time.
Do not expose shoes to direct sunlight, heaters, or high heat for extended periods.
Dry shoes naturally in a shaded, well-ventilated area to help preserve shape and color.
To maintain softness and finish, apply a neutral or suitable leather cream as needed.
Always test care products on a small, discreet area before full application.
All Luminellaria products purchased through our official website are covered by a one-year warranty against manufacturing defects, starting from the date of delivery.
This warranty does not cover:
If you believe your product has a manufacturing issue, please contact our support team with your order number and clear photos for evaluation.
Production & Handling:
3–7 business days
Each pair is carefully prepared before dispatch to ensure quality.
Estimated Shipping Times:
Orders are shipped directly from Mainland China or Hong Kong.
Tracking details will be sent once your order has been dispatched.
Please note that delivery times are estimates and may vary due to logistics or customs processing.
If you are not satisfied with your purchase, you may request a return within 30 days of delivery, provided the item is unused, unworn, and in original condition.
Refund eligibility and conditions vary by situation.
Orders that are in transit or delayed due to logistics reasons are not eligible for refunds.
For full details, please refer to our Returns & Refund Policy page.
For a smooth and secure checkout experience, we offer trusted payment methods supported by our encrypted payment system.
We currently accept:
All payments are processed through secure, encrypted gateways.
We do not store or have access to your credit card or payment details.
Simply select your preferred payment method at checkout and complete your purchase with confidence.
At Luminellaria, sustainability begins with making shoes thoughtfully and intentionally.
Each pair is handcrafted in small batches, helping reduce overproduction and unnecessary waste. By focusing on durable construction and timeless design, we aim to create shoes that are worn longer, not replaced quickly.
We work with carefully selected materials and partners, prioritizing quality, longevity, and responsible sourcing wherever possible. Our approach emphasizes craftsmanship, efficient use of resources, and continuous refinement of our production process.
Sustainability for us is not about trends — it’s about making well-made shoes that respect both the wearer and the time they are worn in.
Crafted for your biggest days, priced for real life
Luminellaria is focused on shoes for life’s brightest moments, not heavy mark-ups. As a direct-to-consumer occasion shoe brand, we invest in thoughtful design, hand-finished construction and considered materials, then price our styles honestly for both her and him. Every pair is developed on tuned lasts, wear-tested around real celebrations and checked by skilled hands to meet our standards of comfort, balance and durability.
